Pegasystems

PEGACSA71V1 · Question #138

Select the statements about correspondence rules that are true. (Choose Two)

The correct answer is C. A correspondence rule can reference properties and static text D. A single correspondence rule can be used for both email and fax. See the full explanation below for the reasoning.

Question

Select the statements about correspondence rules that are true. (Choose Two)

Options

AA copy of each sent correspondence is attached to the case
BThe recipient is configured in the correspondence rule
CA correspondence rule can reference properties and static text
DA single correspondence rule can be used for both email and fax

How the community answered

(58 responses)

A
7% (4)
B
16% (9)
C
78% (45)

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Full PEGACSA71V1 Practice