Pegasystems
PEGACSA71V1 · Question #109
The default urgency for an assignment is 10. An assignment with this service level associated to it is started:Initial Urgency : 15GOAL : 1 day - 10DEADLINE: 3 day - 15PASSED DEADLINE : 1 day - 10If…
The correct answer is D. 50. See the full explanation below for the reasoning.
Question
The default urgency for an assignment is 10. An assignment with this service level associated to it is started:Initial Urgency : 15GOAL : 1 day - 10DEADLINE: 3 day - 15PASSED DEADLINE : 1 day - 10If after four business day, the assignment is not completed, what will be the case urgency value?
Options
- A70
- B35
- C60
- D50
How the community answered
(68 responses)- A12% (8)
- B6% (4)
- C3% (2)
- D79% (54)
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