Pegasystems
PEGACSA71V1 · Question #1
Select the statement that describes the difference between a case and a process.
The correct answer is C. A case identifies the work to perform, while a process defines how the work is performed. See the full explanation below for the reasoning.
Question
Select the statement that describes the difference between a case and a process.
Options
- AA case cannot have a service level associated with it, while a process can
- BA case is performed by many actors, while a process is performed by one actor
- CA case identifies the work to perform, while a process defines how the work is performed
- DA case does not have a lifecycle, while a process has a lifecycle
How the community answered
(44 responses)- A9% (4)
- B2% (1)
- C84% (37)
- D5% (2)
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