Pegasystems
PEGACSA71V1 · Question #1
PEGACSA71V1 Question #1: Real Exam Question with Answer & Explanation
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Question
Select the statement that describes the difference between a case and a process.
Options
- AA case cannot have a service level associated with it, while a process can
- BA case is performed by many actors, while a process is performed by one actor
- CA case identifies the work to perform, while a process defines how the work is performed
- DA case does not have a lifecycle, while a process has a lifecycle
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