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Pegasystems

PEGACSA71V1 · Question #1

Select the statement that describes the difference between a case and a process.

The correct answer is C. A case identifies the work to perform, while a process defines how the work is performed. See the full explanation below for the reasoning.

Question

Select the statement that describes the difference between a case and a process.

Options

  • AA case cannot have a service level associated with it, while a process can
  • BA case is performed by many actors, while a process is performed by one actor
  • CA case identifies the work to perform, while a process defines how the work is performed
  • DA case does not have a lifecycle, while a process has a lifecycle

How the community answered

(44 responses)
  • A
    9% (4)
  • B
    2% (1)
  • C
    84% (37)
  • D
    5% (2)

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Full PEGACSA71V1 Practice