When defining a new case type, the best course of action is to:

Question

Options

• AIdentify steps and their processes, then add stages to reference the steps
• BIdentify processes, then steps, and then stages
• CIdentify stages, then add steps, and then define processes
• DIdentify processes, then add stages, and then add steps

• A
  4% (2)
• B
  9% (5)
• C
  18% (10)
• D
  70% (40)

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