Pegasystems
PEGACPBA71V1 · Question #16
Roger receives an assignment during business hours on Tuesday, the 14th. The assignment is governed by the following service level. Assuming a Monday-Friday, 5-day work-week with no holidays or time…
The correct answer is B. Friday, the 17th. See the full explanation below for the reasoning.
Question
Roger receives an assignment during business hours on Tuesday, the 14th. The assignment is governed by the following service level. Assuming a Monday-Friday, 5-day work-week with no holidays or time off, determine the dayon which the urgency adjustment caused bythe service level will reach 70.
Exhibit
Options
- AThursday, the 23rd
- BFriday, the 17th
- CMonday, the 20th
- DWednesday, the 22nd
How the community answered
(34 responses)- A3% (1)
- B82% (28)
- C6% (2)
- D9% (3)
Community Discussion
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