Pegasystems
PEGACPBA71V1 · Question #14
Which of the following is not a good example of a process improvement?
The correct answer is C. Reduce a process to under 15 steps by combining three steps performed by two different people. See the full explanation below for the reasoning.
Question
Which of the following is not a good example of a process improvement?
Options
- AAutomate a decision to determine whether or not an auto insurance claim represents a total loss.
- BAutomatically route an assignment to a workbasket to allow the first-available claims adjuster to
- CReduce a process to under 15 steps by combining three steps performed by two different people
- DAdd a service level to an assignment to ensure that an adjuster reviews each claim and sets up
How the community answered
(23 responses)- A4% (1)
- B13% (3)
- C78% (18)
- D4% (1)
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