Pegasystems
PEGACLSA_62V2 · Question #60
A PRPC application is built for handling a Customer Support Call Center. Authentication is handled outside PRPC. When operators are added to the external system, they must be able to access the PRPC…
The correct answer is A. Use an authentication activity that creates operators dynamically. See the full explanation below for the reasoning.
Question
A PRPC application is built for handling a Customer Support Call Center. Authentication is handled outside PRPC. When operators are added to the external system, they must be able to access the PRPC application and perform work. Which approach is best suited for this requirement? (Choose One)
Options
- AUse an authentication activity that creates operators dynamically
- BCreate operators manually
- CConfigure a shared or guest operator with the appropriate privileges to perform the work
- DCreate a background process that polls the external system on a regular basis and creates the
How the community answered
(42 responses)- A76% (32)
- B14% (6)
- C7% (3)
- D2% (1)
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