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PEGACLSA_62V2 · Question #4

Case Tagging and Case Following are referenced as Social BPM. Which of the following statements is NOT accurate about Social BPM? (Choose One)

The correct answer is A. PRPC automatically compiles a list of "Seed tags" based on the most frequently used tags in an. See the full explanation below for the reasoning.

Question

Case Tagging and Case Following are referenced as Social BPM. Which of the following statements is NOT accurate about Social BPM? (Choose One)

Options

  • APRPC automatically compiles a list of "Seed tags" based on the most frequently used tags in an
  • BBy default, PRPC displays the Tag Deck only through its standard Case Manager portal
  • CTo start following a case, a case worker must be able to lock the case
  • DWhen properly configured, a case follower is notified about the case through an RSS feed only

How the community answered

(53 responses)
  • A
    74% (39)
  • B
    4% (2)
  • C
    8% (4)
  • D
    15% (8)

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