Pegasystems
PEGACLSA_62V2 · Question #37
An architect wishes to route an assignment to the operator with a title of "SalesRep" with the highest Spanish skill rating. What approach is most appropriate? (Choose One)
The correct answer is C. Use a custom router activity configured to execute a report definition that performs the necessary. See the full explanation below for the reasoning.
Question
An architect wishes to route an assignment to the operator with a title of "SalesRep" with the highest Spanish skill rating. What approach is most appropriate? (Choose One)
Options
- AUse the standard "ToSkilledGroup" router, configured with the appropriate skill and job title
- BUse a custom router activity that uses obj-browse
- CUse a custom router activity configured to execute a report definition that performs the necessary
- DUse the standard "ToWorklist" router, configured to route to the value of
How the community answered
(29 responses)- A3% (1)
- B10% (3)
- C79% (23)
- D7% (2)
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