Pegasystems
PEGACLSA_62V2 · Question #18
MyCo uses PRPC application to process claims. One of the user groups involved in the process should be able to perform assignments on any piece of "urgent" work no matter who it is assigned to using…
The correct answer is C. Circumstance the standard List view rule used by "Get Most Urgent" to pull work from workers'. See the full explanation below for the reasoning.
Question
MyCo uses PRPC application to process claims. One of the user groups involved in the process should be able to perform assignments on any piece of "urgent" work no matter who it is assigned to using the "get most urgent" functionality. Which of the following approaches would you most likely take to ensure that workers from that user group would perform any "urgent" work no matter who it is assigned to? (Choose One)
Options
- AAttribute the highest skills level to the workers in that user group
- BCreate a special Role for the workers in that user group. Update the standard activity supporting
- CCircumstance the standard List view rule used by "Get Most Urgent" to pull work from workers'
- DCreate a special privilege rule to the workers in that user group. Make sure only workers from that
How the community answered
(38 responses)- A3% (1)
- B8% (3)
- C71% (27)
- D18% (7)
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