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PDII · Question #337
PDII Question #337: Real Exam Question with Answer & Explanation
The correct answer is A. Use a Lightning component to query and display interactions based on record type that is passed. See the full explanation below for the reasoning.
Question
When the sales team views an individual customer record, they need to see recent interactions for the customer. These interactions can be sales, orders, phone calls, or Cases. The date range for recent interactions will be different for every customer record type. How can this be accomplished?
Options
- AUse a Lightning component to query and display interactions based on record type that is passed
- BUse a dynamic form on the customer record page to display recent interactions.
- CUse batch Apex to query for the most recent interactions when the customer view screen is
- DUse Lightning Flow to read the customer's record type, and then do a dynamic query for recent
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