nerdexam
Salesforce

PDII · Question #201

A company uses a custom-built enterprise resource planning (ERP) system to handle order management. The company wants Sales Reps to know the status of orders so that if a customer calls to ask about…

The correct answer is B. Use Salesforce Connect to view real-time Order data in the ERP system D. Have the ERP system push the data into Salesforce using the SOAP API. See the full explanation below for the reasoning.

Question

A company uses a custom-built enterprise resource planning (ERP) system to handle order management. The company wants Sales Reps to know the status of orders so that if a customer calls to ask about their shipment, the Sales Rep can advise the customer about the order's status and tracking number if it is already shipped. Which two methods can make this ERP order data visible in Salesforce? (Choose two.)

Options

  • AEnsure real-time order data is in Salesforce using the Streaming API
  • BUse Salesforce Connect to view real-time Order data in the ERP system
  • CWrite a cron job in Salesforce to poll the ERP system for order updates
  • DHave the ERP system push the data into Salesforce using the SOAP API

How the community answered

(54 responses)
  • A
    19% (10)
  • B
    70% (38)
  • C
    11% (6)

Community Discussion

No community discussion yet for this question.

Full PDII Practice