PDI · Question #2
PDI Question #2: Real Exam Question with Answer & Explanation
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Question
Universal Container uses Service Cloud with a custom field, stage_c, on the Case object. Management wants to send a follow-up email reminder 6 hours after the stage_c field is set to `';Waiting on customer'' The .... Administrator wants to ensure the solution used is bulk safe. Which two automation tools should a developer recommend to meet these business requirements? Choose 2 answers
Options
- AScheduled Flow
- BEinstein Next Best Action
- CRecord_Triggered Flow
- DProcess Builder
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