PDI · Question #12
PDI Question #12: Real Exam Question with Answer & Explanation
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Question
Cloud kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls. At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen. What should a developer use to satisfy this requirement?
Options
- AAn Apex controller
- BAn Apex REST class
- CAn outbound message
- DAn invocable method
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