An engineer would like to change an incident's SLA according to the severity field changes. How can the engineer achieve this task?

Question

Options

• AUse a field trigger script
• BUse a field display script
• CCreate a job that queries for incident severity changes
• DChange the SLA manually every time the severity changes

• A
  71% (22)
• B
  6% (2)
• C
  16% (5)
• D
  6% (2)

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