Palo_Alto_Networks

PCSAE · Question #140

What is the function of timer SLA fields in Cortex XSOAR?

The correct answer is B. To run a script that executes on SLA assignment. https://xsoar.pan.dev/docs/reference/scripts/timers-on-owner-change

Incident Management and Case Management

Question

What is the function of timer SLA fields in Cortex XSOAR?

Options

ATo track SLA breaches per playbook
BTo run a script that executes on SLA assignment
CTo automatically alert the analyst on SLA breach
DTo count the time between one or more tasks

How the community answered

(23 responses)

A
4% (1)
B
83% (19)
C
9% (2)
D
4% (1)

Explanation

https://xsoar.pan.dev/docs/reference/scripts/timers-on-owner-change

Topics

#SLA fields#timer fields#SLA tracking#incident fields

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