An administrator has users accessing network resources through Citrix XenApp 7 x. Which User-ID mapping solution will map multiple users who are using Citrix to connect to the network and access…

The correct answer is B. Terminal Services agent. If you have clients running multi-user systems in a Windows environment, such as Microsoft Terminal Server or Citrix Metaframe Presentation Server or XenApp, Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. For a multi-user system that doesn't run…

Submitted by eva_at· Apr 18, 2026Deploy and Configure

Question

An administrator has users accessing network resources through Citrix XenApp 7 x. Which User-ID mapping solution will map multiple users who are using Citrix to connect to the network and access resources?

Options

AClient Probing
BTerminal Services agent
CGlobalProtect
DSyslog Monitoring

How the community answered

(33 responses)

A
3% (1)
B
88% (29)
C
3% (1)
D
6% (2)

Explanation

If you have clients running multi-user systems in a Windows environment, such as Microsoft Terminal Server or Citrix Metaframe Presentation Server or XenApp, Configure the Palo Alto Networks Terminal Server (TS) Agent for User Mapping. For a multi-user system that doesn't run on Windows, you can Retrieve User Mappings from a Terminal Server Using the PAN-OS XML https://docs.paloaltonetworks.com/pan-os/10-0/pan-os-admin/user-id/map-ip-addresses-to- users.html#id61f141da-8b89-49c9-b34a-ed11b434d1db

Topics

#User-ID#Terminal Services Agent#Citrix Integration#User Mapping

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