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PCNSE · Question #14

A network security engineer is asked to perform a Return Merchandise Authorization (RMA) on a firewall Which part of files needs to be imported back into the replacement firewall that is using…

The correct answer is A. Device state and license files. When replacing a Panorama-managed firewall via RMA, license files and device state must be imported to restore full functionality.

Submitted by salim_om· Apr 18, 2026Deploy and Configure

Question

A network security engineer is asked to perform a Return Merchandise Authorization (RMA) on a firewall Which part of files needs to be imported back into the replacement firewall that is using Panorama?

Options

  • ADevice state and license files
  • BConfiguration and serial number files
  • CConfiguration and statistics files
  • DConfiguration and Large Scale VPN (LSVPN) setups file

How the community answered

(59 responses)
  • A
    90% (53)
  • B
    2% (1)
  • C
    3% (2)
  • D
    5% (3)

Why each option

When replacing a Panorama-managed firewall via RMA, license files and device state must be imported to restore full functionality.

ADevice state and license filesCorrect

When performing an RMA on a firewall managed by Panorama, it is crucial to import the device's license files onto the replacement unit to enable all subscribed features. Additionally, restoring the device state ensures any local operational configurations or certificates unique to the device are retained, allowing for seamless integration back into the network.

BConfiguration and serial number files

Configuration is managed and pushed by Panorama, making manual importation unnecessary, and serial numbers are hardware identifiers, not files to be imported.

CConfiguration and statistics files

Configuration is pushed by Panorama, and statistics are generally new data gathered by the replacement firewall, not files that need to be imported for operational purposes.

DConfiguration and Large Scale VPN (LSVPN) setups file

Configuration, including LSVPN setups, is centrally managed and pushed by Panorama, negating the need for manual file importation to the replacement firewall.

Concept tested: Palo Alto Networks Firewall RMA and license management

Source: https://docs.paloaltonetworks.com/pan-os/11-0/pan-os-admin/licensing/manage-licenses/transfer-your-licenses-to-an-rma-replacement-device

Topics

#RMA process#Licensing#Panorama management#Device replacement

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