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Palo_Alto_Networks

PCCSE · Question #95

A customer has a development environment with 50 connected Defenders. A maintenance window is set for Monday to upgrade 30 stand-alone Defenders in the development environment, but there is no mainten

The correct answer is B. Upgrade a subset of the Defenders by clicking the individual Actions > Upgrade button in the row. When maintenance windows are split and not all Defenders can be upgraded at once, the recommended approach is to upgrade individual Defenders selectively using the Actions > Upgrade button on each Defender's row in Manage > Defenders > Manage. This gives granular control, allowin

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Question

A customer has a development environment with 50 connected Defenders. A maintenance window is set for Monday to upgrade 30 stand-alone Defenders in the development environment, but there is no maintenance window available until Sunday to upgrade the remaining 20 standalone Defenders . Which recommended action manages this situation?

Options

  • AGo to Manage > Defender > Manage, then click Defenders, and use the Scheduler to choose
  • BUpgrade a subset of the Defenders by clicking the individual Actions > Upgrade button in the row
  • CFind a maintenance window that is suitable to upgrade all stand alone Defenders in the
  • DOpen a support case with Palo Alto Networks to arrange an automatic upgrade

How the community answered

(25 responses)
  • A
    4% (1)
  • B
    72% (18)
  • C
    8% (2)
  • D
    16% (4)

Explanation

When maintenance windows are split and not all Defenders can be upgraded at once, the recommended approach is to upgrade individual Defenders selectively using the Actions > Upgrade button on each Defender's row in Manage > Defenders > Manage. This gives granular control, allowing exactly 30 Defenders to be upgraded during Monday's window and the remaining 20 during Sunday's window. Option A (using a Scheduler) may not support splitting upgrades across separate windows in this manner. Option C (finding a single window for all) is not feasible given the constraint stated in the question. Option D (opening a support case) is unnecessary - this is a self-service operation built into the Console UI.

Topics

#Defender Upgrade#Agent Management#Prisma Cloud Operations#Maintenance Window

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