PCCSE · Question #213
Prisma Cloud Compute has been installed on Onebox. After Prisma Cloud Console has been accessed. Defender is disconnected and keeps returning the error "No console connectivity" in the logs. What coul
The correct answer is D. Port 8084 is not open for Console and Defender communication.. In Prisma Cloud Compute (formerly Twistlock), Defenders communicate with the Console exclusively over port 8084 using WebSocket (WSS/TLS). If port 8084 is blocked between the Defender host and the Console, the Defender will log 'No console connectivity' and remain disconnected. P
Question
Prisma Cloud Compute has been installed on Onebox. After Prisma Cloud Console has been accessed. Defender is disconnected and keeps returning the error "No console connectivity" in the logs. What could be causing the disconnection between Console and Defender in this scenario?
Options
- APort 8083 is not open for Console and Defender communication.
- BThe license key provided to the Console is invalid.
- COnebox script installed an older version of the Defender.
- DPort 8084 is not open for Console and Defender communication.
How the community answered
(44 responses)- A5% (2)
- B7% (3)
- C2% (1)
- D86% (38)
Explanation
In Prisma Cloud Compute (formerly Twistlock), Defenders communicate with the Console exclusively over port 8084 using WebSocket (WSS/TLS). If port 8084 is blocked between the Defender host and the Console, the Defender will log 'No console connectivity' and remain disconnected. Port 8083 is used for the Console's web UI and API access - it is unrelated to Defender-to-Console communication. The Onebox installation method does not affect which port is used.
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