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PCCSE · Question #183

A user from an organization is unable to log in to Prisma Cloud Console after having logged in the previous day. Which area on the Console will provide input on this issue?

The correct answer is B. Audit Logs. Audit Logs (B) record all authentication events, including successful and failed login attempts, along with timestamps and source IPs. When a user suddenly cannot log in, reviewing Audit Logs reveals whether the account was disabled, if login attempts are failing due to credentia

Security Operations and Incident Response

Question

A user from an organization is unable to log in to Prisma Cloud Console after having logged in the previous day. Which area on the Console will provide input on this issue?

Options

  • ASSO
  • BAudit Logs
  • CUsers & Groups
  • DAccess Control

How the community answered

(39 responses)
  • A
    3% (1)
  • B
    95% (37)
  • D
    3% (1)

Explanation

Audit Logs (B) record all authentication events, including successful and failed login attempts, along with timestamps and source IPs. When a user suddenly cannot log in, reviewing Audit Logs reveals whether the account was disabled, if login attempts are failing due to credential issues, or if there were administrative changes. SSO (A) is a configuration area, not a diagnostic log. Users & Groups (C) shows account status but not event history. Access Control (D) manages permissions, not login event records.

Topics

#Audit logs#Login troubleshooting#Prisma Cloud Console#User access issues

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