Which type of SaaS application is allowed and provided by an IT department?

Question

Options

• Atolerated
• Bsanctioned
• Cunsanctioned
• Dunmanaged

• A
  5% (2)
• B
  92% (35)
• C
  3% (1)

Explanation

Sanctioned SaaS applications are those officially approved, provided, and managed by an IT department - they meet security, compliance, and organizational standards, making B the correct answer.

• A (Tolerated): Tolerated apps are ones IT knows about but hasn't formally approved - they exist in a gray zone, not actively provided by IT.
• C (Unsanctioned): Unsanctioned (also called "shadow IT") apps are used without IT's knowledge or approval - the opposite of what IT provides.
• D (Unmanaged): Unmanaged refers to apps outside IT's control or governance, not something IT would actively provide.

Memory tip: Think "sanctioned = sanctioned by IT" - if IT blesses it, budgets for it, and manages it, it's sanctioned. The prefix "un-" in unsanctioned and unmanaged signals IT has no hand in it.

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