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PC0-001 · Question #751

PC0-001 Question #751: Real Exam Question with Answer & Explanation

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Question

What is the purpose of the `incident management' practice?

Options

  • ATo minimize the negative impact of incidents by restoring normal service operation as quickly as
  • BTo capture demand for incident resolution and service requests
  • CTo reduce the likelihood and impact of incidents by identifying actual and potential causes of
  • DTo support the agreed service quality by effective handling of all agreed user-initiated service

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