What is an incident?

Question

Options

• AThe planned removal of an item that might affect a service
• BA result enabled by one or more outputs
• CA possible future event that could cause harm
• DA service interruption resolved by the use of self-help tools

• A
  4% (1)
• B
  4% (1)
• C
  82% (23)
• D
  11% (3)

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