PeopleCert
PC0-001 · Question #740
PC0-001 Question #740: Real Exam Question with Answer & Explanation
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Question
Which is a purpose of the `service desk' practice?
Options
- ATo minimize the negative impact of incidents by restoring normal service operation as quickly as
- BTo be the entry point and single point of contact for the service provider with all of its users
- CTo support the agreed quality of a service by handling all pre-defined, user-initiated service
- DTo establish and nurture the links between the organization and its stakeholders at strategic and
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