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PC0-001 · Question #74

What guidance does ITIL give on the frequency of production of service reporting?

The correct answer is A. Service reporting intervals must be defined and agreed with the customers. See the full explanation below for the reasoning.

Question

What guidance does ITIL give on the frequency of production of service reporting?

Options

  • AService reporting intervals must be defined and agreed with the customers
  • BReporting intervals should be set by the service provider
  • CReports should be produced weekly
  • DService reporting intervals must be the same for all services

How the community answered

(18 responses)
  • A
    78% (14)
  • B
    11% (2)
  • C
    6% (1)
  • D
    6% (1)

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