What is the purpose of the `problem management' practice?

Question

Options

• ATo protect the information needed by the organization to conduct its business
• BTo reduce the likelihood and impact of incidents by identifying actual and potential causes of
• CTo align the organization's practices and services with changing business needs through the
• DTo minimize the negative impact of incidents by restoring normal service operation as quickly as

• A
  5% (1)
• B
  71% (15)
• C
  10% (2)
• D
  14% (3)

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