PeopleCert
PC0-001 · Question #729
PC0-001 Question #729: Real Exam Question with Answer & Explanation
The correct answer is D. It is performed by IT service providers using a mix of people, process and technology. See the full explanation below for the reasoning.
Question
Which statement about IT service management is CORRECT?
Options
- AIt is performed by customers using a mix of IT systems, services and processes
- BIt is performed by IT service providers using a mix of suppliers and their products
- CIt is performed by the service desk using a mix of people, process and technology
- DIt is performed by IT service providers using a mix of people, process and technology
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