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PC0-001 · Question #726

Which ITIL concept describes governance?

The correct answer is A. The service value system. See the full explanation below for the reasoning.

Question

Which ITIL concept describes governance?

Options

AThe service value system
BThe service value chain
CThe seven guiding principles
DThe four dimensions of service management

How the community answered

(53 responses)

A
75% (40)
B
4% (2)
C
15% (8)
D
6% (3)

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