PeopleCert
PC0-001 · Question #719
Which value chain activity communicates the current status of all four dimensions of service management?
The correct answer is D. Plan. See the full explanation below for the reasoning.
Question
Which value chain activity communicates the current status of all four dimensions of service management?
Options
- AImprove
- BEngage
- CObtain/build
- DPlan
How the community answered
(38 responses)- A5% (2)
- B16% (6)
- C8% (3)
- D71% (27)
Community Discussion
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