PeopleCert
PC0-001 · Question #709
Which practice provides support for managing feedback, compliments and complaints from users?
The correct answer is B. Service request management. See the full explanation below for the reasoning.
Question
Which practice provides support for managing feedback, compliments and complaints from users?
Options
- AChange control
- BService request management
- CProblem management
- DIncident management
How the community answered
(63 responses)- A8% (5)
- B71% (45)
- C16% (10)
- D5% (3)
Community Discussion
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