PeopleCert
PC0-001 · Question #705
PC0-001 Question #705: Real Exam Question with Answer & Explanation
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Question
Which statement about the 'service desk1 practice is CORRECT?
Options
- AIt provides a link with stakeholders at strategic and tactical levels
- BIt carries out change assessment and authorization
- CIt investigates the cause of incidents
- DIt needs a practical understanding of the business processes
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