PeopleCert
PC0-001 · Question #660
What should be used to set user expectations for request fulfilment times?
The correct answer is D. The time needed to realistically deliver the service. See the full explanation below for the reasoning.
Question
What should be used to set user expectations for request fulfilment times?
Options
- AThe consumer demand for the service
- BThe time that the customer indicates for service delivery
- CThe service levels of the supplier
- DThe time needed to realistically deliver the service
How the community answered
(31 responses)- A16% (5)
- B10% (3)
- C3% (1)
- D71% (22)
Community Discussion
No community discussion yet for this question.