PeopleCert

PC0-001 · Question #652

Which competencies are required by the 'service level management' practice?

The correct answer is C. Business analysis and commercial management. See the full explanation below for the reasoning.

Question

Which competencies are required by the 'service level management' practice?

Options

AProblem investigation and resolution
BIncident analysis and prioritization
CBusiness analysis and commercial management
DBalanced scorecard reviews and maturity assessment

How the community answered

(35 responses)

A
14% (5)
B
3% (1)
C
74% (26)
D
9% (3)

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Full PC0-001 Practice