Which of these should be logged and managed as a problem?

Question

Options

• ATrend analysis shows a large number of similar incidents
• BA user requests delivery of a laptop
• CA monitoring tool detects a change of state for a service
• D'Continual improvement' needs to prioritize an improvement opportunity

• A
  72% (33)
• B
  17% (8)
• C
  4% (2)
• D
  7% (3)

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