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PC0-001 · Question #631

Which skill is an essential part of the 'service level management' practice?

The correct answer is C. Listening. See the full explanation below for the reasoning.

Question

Which skill is an essential part of the 'service level management' practice?

Options

  • AProblem analysis
  • BTechnical knowledge
  • CListening
  • DDiagnosis

How the community answered

(66 responses)
  • A
    5% (3)
  • B
    14% (9)
  • C
    76% (50)
  • D
    6% (4)

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