PeopleCert
PC0-001 · Question #625
Which practice owns and manages issues, queries and requests from users?
The correct answer is A. Service desk. See the full explanation below for the reasoning.
Question
Which practice owns and manages issues, queries and requests from users?
Options
- AService desk
- BProblem management
- CIncident management
- DChange control
How the community answered
(28 responses)- A71% (20)
- B14% (4)
- C11% (3)
- D4% (1)
Community Discussion
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