Which statement BEST describes a service request?

Question

Options

• AA request from a customer for a new service
• BA generic description for the many types of request for change (RFC) that are received by the IT
• CA high priority RFC from a senior manager
• DA generic description for the many different types of demands that are placed upon the IT

• A
  8% (2)
• B
  4% (1)
• C
  4% (1)
• D
  83% (20)

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