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PC0-001 · Question #548
PC0-001 Question #548: Real Exam Question with Answer & Explanation
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Question
What must a service level agreement (SLA) define?
Options
- ALegally binding contractual responsibilities or both parties
- BLegally binding contractual responsibilities of just the IT service provider
- CKey service targets and responsibilities of both the IT service provider and customer
- DKey service targets and responsibilities of just the IT service provider
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