PeopleCert
PC0-001 · Question #537
Which process has the objective to identify changes to the customer environment that could potentially impact the type, level or utilization of services provided?
The correct answer is D. Change management. See the full explanation below for the reasoning.
Question
Which process has the objective to identify changes to the customer environment that could potentially impact the type, level or utilization of services provided?
Options
- ABusiness relationship management
- BService level management
- CAvailability management
- DChange management
How the community answered
(29 responses)- A10% (3)
- B3% (1)
- C17% (5)
- D69% (20)
Community Discussion
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