PeopleCert
PC0-001 · Question #504
What is the CORRECT definition of service management?
The correct answer is B. A set of specialized organizational capabilities for delivering value to customers in the form of. See the full explanation below for the reasoning.
Question
What is the CORRECT definition of service management?
Options
- AA set of specialized assets for transitioning services into the live operational environment
- BA set of specialized organizational capabilities for delivering value to customers in the form of
- CA groupof events that meet the demand from customers for services that they receive
- DA group of people that manages services to fulfil the needs of users and customers
How the community answered
(46 responses)- A4% (2)
- B76% (35)
- C9% (4)
- D11% (5)
Community Discussion
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