PeopleCert

PC0-001 · Question #491

Which function is responsible for the closure of an incident record?

The correct answer is B. The service desk. See the full explanation below for the reasoning.

Question

Which function is responsible for the closure of an incident record?

Options

AEvent management
BThe service desk
CEither the service desk or an appropriate third party engineer
DAny appropriate function

How the community answered

(33 responses)

A
3% (1)
B
73% (24)
C
6% (2)
D
18% (6)

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion

Full PC0-001 Practice