PeopleCert
PC0-001 · Question #480
Which statement about the known error database (KEDB) is CORRECT?
The correct answer is C. It is maintained by problem management and is used by the service desk to help resolve. See the full explanation below for the reasoning.
Question
Which statement about the known error database (KEDB) is CORRECT?
Options
- AIt is maintained by the service desk and updated with the details of each new incident
- BIt is a part of the configuration management database (CMDB) and contains workarounds
- CIt is maintained by problem management and is used by the service desk to help resolve
- DIt is maintained by incident management and contains solutions to be implemented by problem
How the community answered
(43 responses)- A2% (1)
- B7% (3)
- C77% (33)
- D14% (6)
Community Discussion
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