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PC0-001 · Question #466

Which statement BEST describes the value of service strategy to the business?

The correct answer is D. It enables the service provider to understand what levels of service will make their customers. See the full explanation below for the reasoning.

Question

Which statement BEST describes the value of service strategy to the business?

Options

AIt allows higher volumes of successful change
BIt reduces unplanned costs through optimized handling of service outages
CIt reduces the duration and frequency of service outages
DIt enables the service provider to understand what levels of service will make their customers

How the community answered

(38 responses)

A
5% (2)
B
3% (1)
C
11% (4)
D
82% (31)

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