PeopleCert
PC0-001 · Question #289
PC0-001 Question #289: Real Exam Question with Answer & Explanation
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Question
"Service Management is a set of specialized organizational capabilities for providing value to customers in the form of services". These specialized organizational capabilities include which of the following?
Options
- AFunctions and Processes
- BMarkets and Customers
- CApplications and Infrastructure
- DPeople, products and technology
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