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PC0-001 · Question #278

Which is the first step in the 7 Step Improvement Process?

The correct answer is B. Define what you should measure. See the full explanation below for the reasoning.

Question

Which is the first step in the 7 Step Improvement Process?

Options

APrepare for action
BDefine what you should measure
CIdentify gaps in Service Level Agreement (SLA) achievement
DWhere are we now?

How the community answered

(49 responses)

A
16% (8)
B
76% (37)
C
6% (3)
D
2% (1)

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Full PC0-001 Practice