PeopleCert
PC0-001 · Question #254
Undertaking a gap analysis is a key activity within which part of the Deming Cycle for improving services and service management processes?
The correct answer is A. Plan. See the full explanation below for the reasoning.
Question
Undertaking a gap analysis is a key activity within which part of the Deming Cycle for improving services and service management processes?
Options
- APlan
- BDo
- CCheck
- DAct
How the community answered
(25 responses)- A80% (20)
- B12% (3)
- C4% (1)
- D4% (1)
Community Discussion
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