PeopleCert

PC0-001 · Question #20

What do customer perceptions and business outcomes help to define?

The correct answer is A. The value of a service. See the full explanation below for the reasoning.

Question

What do customer perceptions and business outcomes help to define?

Options

AThe value of a service
BGovernance
CTotal cost of ownership (TCO)
DKey performance indicators (KPIs)

How the community answered

(56 responses)

A
73% (41)
B
7% (4)
C
16% (9)
D
4% (2)

Community Discussion

No community discussion yet for this question.

Sign up to join the discussion

Full PC0-001 Practice