PeopleCert

PC0-001 · Question #105

Which one of the following are the two primary elements that create value for customers?

The correct answer is D. Resources and capabilities. See the full explanation below for the reasoning.

Question

Which one of the following are the two primary elements that create value for customers?

Options

AValue on investment (VOI) and return on investment (ROI)
BCustomer and user satisfaction
CService requirements and warranty
DResources and capabilities

How the community answered

(64 responses)

A
3% (2)
B
11% (7)
C
6% (4)
D
80% (51)

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