A company has moved all of its SAP workloads to AWS. During peak business hours, end users are reporting performance issues because work processes are going into PRIV mode on an SAP S/4HANA system. An

Question

Options

• ABuy an SAP license from AWS. Ensure that the SAP license is installed.
• BSelect only an AWS Migration Acceleration Program (MAP) certified managed service provider
• CEnable detailed monitoring for Amazon CloudWatch on each Amazon EC2 instance where SAP
• DInstall, configure, and run the AWS Data Provider for SAP on each Amazon EC2 instance where
• EIntegrate AWS Systems Manager with SAP Solution Manager to provide alerts about SAP
• FEnable SAP enhanced monitoring through a SAPOSCOL enhanced function.

• A
  6% (1)
• B
  13% (2)
• C
  75% (12)
• E
  6% (1)

Explanation

SAP has specific monitoring requirements that must be met before they will provide support for performance issues. Three components are required: (C) Enabling Amazon CloudWatch detailed monitoring on each EC2 instance gives 1-minute granularity metrics (CPU, network, disk) instead of the default 5-minute intervals - SAP support needs this resolution to diagnose issues. (D) The AWS Data Provider for SAP is an agent that collects OS-level and hardware performance metrics (memory, CPU, disk I/O, network) and makes them available in a format SAP tools can consume; without it, SAP cannot see the infrastructure metrics needed to diagnose PRIV mode. (F) SAPOSCOL enhanced function enriches OS-level data collection within the SAP layer itself, providing the host agent metrics that SAP Solution Manager and SAP support tools expect. Options A (SAP license from AWS) is unrelated to monitoring. Option B (MAP certified MSP) is not a SAP support monitoring requirement. Option E (Systems Manager integration with SAP Solution Manager) is not a baseline SAP support prerequisite.

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